Frequently Asked Questions

Message "License Manager is Down".

Solution

This message occurs when trying to run a network version of one of the products and the ThetaLM License Manager is not running.

This fix must be done by someone who has access rights to the License Server PC.

1. From the Control Panel on the License Server, run Theta LM Server icon.
2. Click "Launch" to start the license server.
3. Note: You might also wish to select the "Automatic" option so that the License Manager starts up automatically whenever the server is re-booted.